Frequently Asked Questions

Antimicrobial coating is a surface treatment that continuously eliminates bacteria, viruses, mold, and fungi on contact. Shield23pro uses inorganic ion technology (silver, copper, zinc) for long-lasting protection that works 24/7 without reapplication.

Commercial-grade coatings last 5+ years under normal use conditions. Residential products provide 6-12 months of protection depending on surface usage and cleaning frequency.

No, Shield23pro coating is completely invisible and does not alter the color, texture, or feel of treated surfaces. It works without changing the appearance of your surfaces.

Yes, all Shield23pro residential products are tested and certified safe for children, pets, and elderly family members. Our formulation is non-toxic, hypoallergenic, and does not release harmful chemicals.

Yes, Shield23pro is food-safe certified and can be applied to food preparation surfaces, dining tables, and commercial kitchen equipment. Our formulation meets food contact safety standards.

Yes, Shield23pro is hypoallergenic and does not trigger respiratory or skin allergies. It's safe for people with sensitivities.

Yes, Shield23pro uses low/zero VOC formulations and environmentally responsible manufacturing processes. The coating does not release harmful emissions.

Shield23pro coating is compatible with virtually all surfaces including metals, glass, plastics, wood, textiles, ceramics, painted surfaces, and composites.

Inorganic ions (silver Ag+, copper Cu2+, zinc Zn2+) penetrate microbial cell membranes, bind to cellular proteins and DNA, and disrupt enzyme function and cell division. This multi-target mechanism prevents microbial resistance and provides continuous protection.

Shield23pro is effective against bacteria (including MRSA, E. coli), viruses, mold, mildew, and fungi with 99.9% efficacy based on laboratory testing.

Normal cleaning with household products does not affect efficacy. Avoid abrasive cleaners or bleach solutions over 5% to maintain coating integrity.

Residential DIY kits are available for home use with easy spray or wipe application. Commercial applications require certified professional installation to ensure proper coverage and durability.

Most residential applications take 2-4 hours. Commercial projects vary based on size but typically take 1-3 days for complete coverage.

Surfaces are touch-dry in 1-2 hours. Commercial coatings require 24-48 hours for full cure. Residential products are fully cured in 4-8 hours.

Commercial coating starts from $1.50/sq ft for large projects. Residential packages start from S$89 for starter kits. OEM formulations start from $250/kg. Contact us for a custom quote based on your specific needs.

Yes, commercial applications include a performance warranty. Warranty details are provided in your quote and service agreement.